You can easily place an order for Jorgobé products directly through our website.

Simply browse our product catalog, add items to your cart, and proceed to checkout.

Follow the prompts to enter your shipping and payment information to complete your purchase securely.

Easy tracking, always.

Once your order is processed and shipped, you will receive a confirmation email containing tracking information.

You can use this tracking number to monitor the status of your delivery on the courier's platform.

Jorgobé ships worldwide and offers reliable tracked shipping for international destinations outside Europe. Orders are shipped with PostNord Tracked and, upon arrival in the destination country, handed over to the local national postal service for final delivery.

Estimated delivery time

5–10 business days

Please note that delivery timeframes may vary depending on your location, local customs processing, and the efficiency of your national postal service.

Fast expedition.

We strive to process and ship orders as quickly as possible.

Orders are typically processed within 1-3 business days, excluding weekends and holidays. Shipping times may vary based on your location and selected shipping method.

For more information, please refer to our Shipping Policy page.

Experience seamless online shopping with Jorgobé.

Enjoy complimentary shipping on all orders over 499 DKK / 67 EUR, ensuring swift delivery of your favourite skincare essentials right to your doorstep. For orders below this amount, a flat shipping fee of 39 DKK / 8 EUR applies.

We deliver within 1–3 business days in Denmark and typically within 2–7 business days across Europe and international destinations. Please note that delivery timeframes depend on the destination country and the selected shipping method.

We want you to be completely satisfied with your Jorgobé purchase.

If you're not happy with a product, you can return it within 30 days of receipt for a full refund or exchange.

The item must be unused and in its original packaging to be eligible for a return.

Please note that the expenses for return freight are the customer's responsibility.

Want to return your order?

To initiate a return or exchange, please contact our customer support team via email at jorgobe@jorgobe.com or through the contact form on our website.

Provide your order number and details about the item you wish to return or exchange. Our team will guide you through the process and provide further instructions.

Regrets?

We process orders quickly to ensure prompt delivery, so we may not be able to cancel or modify your order once it has been placed.

If you need assistance with an order modification or cancellation, please contact our customer support team on jorgobe@jorgobe.com as soon as possible for assistance.

Skincare is personal – your experience should feel right.

We’re confident in the quality and performance of our products – but we also know that skincare is personal. That’s why every purchase from jorgobe.com comes with our 30-day satisfaction guarantee. If something doesn’t feel quite right, our customer care team is here to help you find the best next step – whether that’s expert advice, trying a different product, or arranging a return.

You can find more information about our Satisfaction Guarantee here.

We’re sorry to hear that. Please contact us at jorgobe@jorgobe.com as soon as possible, and include your order number and a photo of the damaged item. We’ll make sure to resolve it quickly.

Convenient and secure shopping experience.

Jorgobé accepts a variety of payment methods to make your shopping experience convenient and secure.

You can pay for your order using major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment via MobilePay, GooglePay, ApplePay and PayPal for added flexibility.

Safe shopping.

Yes, shopping on the Jorgobé website is safe and secure. We use industry-standard encryption technology to protect your payment information and ensure that your transactions are processed securely.

Your privacy and security are our top priorities.

Yes, Jorgobé offers gift cards that make the perfect gift for friends, family, or anyone who loves skincare. Gift cards are available in various denominations and can be purchased directly through our website. They are delivered electronically via email and can be redeemed online at checkout.

You find our gift card here

You can enter your gift card or discount code in the “Discount code or gift card” field at checkout. Click “Apply” before completing your order, and the discount will be added automatically.

The simple way to care for your skin.

We take your skin’s health seriously. This is why we’ve named our concern-based series 'regimens', and not just 'routines'. They’re properly planned, scientifically tested, and designed in an easy 3+1 schedule for you to get your wanted results, without any fuss or unneeded steps.

Finding the balance.

Some people use six or more steps, while others think a moisturiser is more than enough. But chances are, you're not getting the full potential of your products or might even experience unwanted results from using too many.

At Jorgobé, we've designed regimens into a 3+1 method, with 3 daily essentials and 1 weekly booster, where each step enhances the other, without any unnecessary or harsh active ingredients.

Jorgobé products are suitable for all skin types, including dry, oily, combination, and sensitive skin.

Each product is carefully formulated to address various skin concerns, so you can find options that best suit your specific needs.

Always check the product descriptions and usage instructions for optimal results.

We’ve created a skin tool that gives you personalised product recommendations based on your lifestyle and skin. Think of it as your digital skincare consultation. Try it here.

Cruelty-Free Skin Care.

Jorgobé products are not tested on animals.

All our products are PETA certified, ensuring they meet the highest standards of cruelty-free practices. PETA (People for the Ethical Treatment of Animals) is the largest animal rights organization in the world, dedicated to protecting animals from exploitation and abuse.

Yes. All Jorgobé products are 100% vegan and certified by PETA. That means we never use animal-derived ingredients and never test on animals — and we never will.

Yes - all of our products are fragrance-free, with the exception of two that contain a mild scent. These are long-time favourites that our customers love, so we’ve chosen to keep them just as they are. That said, we always formulate with your skin in mind, and even in these cases, we use only gentle fragrance ingredients that meet the highest EU safety standards.

Most of our products are suitable for use during pregnancy and breastfeeding, but we always recommend that you consult your doctor before starting a new skincare routine. As a general guideline: avoid products containing retinol while pregnant. You’ll find a full ingredient list on every product page.

INCI-lists.

You can find detailed information about the ingredients in Jorgobé products on our website and on our products. Each product page includes a comprehensive list of ingredients, along with descriptions of their benefits and how they contribute to the effectiveness of the product.

If you have specific concerns or allergies, we recommend reviewing these details carefully.

For additional questions, feel free to contact our customer support team on jorgobe@jorgobe.com.

Take care of your products.

To maintain the quality and effectiveness of your Jorgobé skincare products, store them in a cool, dry place away from direct sunlight and extreme temperatures. Ensure the lids are tightly closed after each use to prevent contamination and preserve their active ingredients.

Distributors & Retailers.

Yes, we welcome wholesale inquiries from premium retailers and distributors interested in carrying our products - if your are the right fit for Jorgobé.

Please contact us at jorgobe@jorgobe.com for more information on pricing, minimum order quantities, and distribution options.

Partnerships?

Jorgobé values partnerships with professionals in the beauty and skincare industry, including estheticians, dermatologists, makeup artists, and influencers.

If you're interested in collaborating with us for product promotions, sponsored content, or professional recommendations, please reach out to us at jorgobe@jorgobe.com